
Frequently Ask Questions
FAQ about Our Sales and Leadership Training at MEDDIC Academy
We offer both online and offline (in-person, face-to-face) training, as well as Coaching. Online, we offer both self-paced and instructor-led training. More on our services here. And please contact us for a quote for your team at your location.
Yes, you receive a “Certificate of Completion” for attending the courses. You can also get MEDDIC Certified™ by taking the certification program, including the test and the interview. More details here.
Downloads aren’t necessary. With constant internet access being the norm, there’s no practical difference between having the content stored on your device or available in your member space—provided you have an active subscription.
It’s important to note that the content is proprietary, and we don’t sell it outright. Subscriptions grant access to videos and slides for the duration of your subscription—typically one year, with the option to renew at a reduced cost. If you decide to terminate your subscription, your access to the materials and tools will no longer continue.
Additionally, keeping the content online ensures it’s always up to date. This prevents outdated materials from being circulated and guarantees that you’re receiving the most accurate, current information directly from the source.
While this may differ from older practices, most of our users find this approach works seamlessly in practice. It’s simply a shift from 20th-century habits 😉 and we’re confident you’ll find it equally convenient and effective.
First, you are not obliged to keep the subscription. You can subscribe and pay once, and if you are absolutely sure you do not want to renew, you can cancel immediately. You won’t be charged next year, but you will enjoy access to the content until the end of the period you already paid. You can also wait and see if there is value in keeping your subscription and cancel anytime later. Canceling automatic renewal is easy: Login to your dashboard. On the upper right corner, to the right of your name, under the little arrow choose “account”, then “billing” on the left menu, then cancel the subscription.
Now, why is it a subscription? Because we believe the need for learning Enterprise Sales Techniques is an ongoing one, not a one-time need. From time to time, we add new courses in the bundle, which will come free to existing subscribers As an example, in April 2019, we included the ROI course in the bundle. In some cases, we will increase the price, especially when we add new content, but if you are on a subscription, your price won’t increase at the time of renewal. Also, we will renew the videos some time in the future. If you are subscribed, you’ll get them for free. Finally, we all need to review the tips. Statistics show that we forget training within a couple of weeks if not practiced. By having permanent access to the courses, you can review a given module or the whole course as a reminder. So these are all the reasons why it’s a subscription. It’s up to you to purchase it as a one-time course (by canceling the subscription after purchase) or to keep it as a subscription.
If you have completed the course, your certificate is in your account. To see it follow these steps:
Sign into your account.
On the upper right, to the right of your name, hit the little triangle to open the drop-down menu, then hit “ACCOUNT”.
Once on your profile page, on the left menu, hit “CERTIFICATES” and if you have it, it shows there. Hit VIEW to open it. Download a PDF copy for yourself. Share the link on social media,….
Since we add new content to the courses now and then, it is possible that you were previously at 99% complete, but due to the introduction of a new lesson or module, you are no longer at 99% but for instance, 91%. In that case, you just need to complete it to generate the certificate. But if a certificate was generated before, meaning that at a given time you reached 100%, even if the % drops, the certificate won’t disappear.
The short answer is: Sorry, we don’t provide manual invoices in addition to the automated receipts which are generated from the platform.
More explanations: Please understand we are no different than any e-commerce website. How do you buy from Amazon? Do they prepare custom manual invoices for a $300 purchase and send you by PDF? It’s no different with us. It’s called e-commerce. Sales are automated. That’s how the prices are this low. If we had to do something manually, it would be at different prices. You should satisfy yourself with the standard receipt you receive or go with the Enterprise purchase:
For Enterprise clients (15 users or more), we do prepare custom invoices, and payment may be made by wire transfer. So this question is only for individual users.
Individual users can just use their credit card and expense it. A very large number of our individual clients do so.
We use STRIPE to process your payment, and of course, Stripe sends you an automated RECEIPT. In any accounting system, anywhere in the world, there is nothing in law preventing your accountant from using it to justify a small purchase.
No. We don’t discount. Our alumni make mostly 6 figures $ in annual income. There is no point in discounting a $600 or even a $3k course to help sign $M deals? Or even to sign $5k deals? If you learn just one useful tip, it pays off with your first sale. The value of our courses is well more than what we charge, and the ROI is enormous. Check it out here. Experience shows the clients who ask for a discount are usually not in our target audience. Price should not be the reason for taking our courses. BTW, Darius, our founder, believes that discounting a sales course is a kind of an oxymoron! A sales trainer is supposed to teach you how to sell value and not to discount. Beware of any sales training company that discounts their products or services. That said, we do offer specials occasionally and when we do, which is rare, we always post it on our blog and company page on social media.
If LinkedIn is the only option to sign up or sign into the platform, that’s it. LinkedIn is the dominant professional network that we use ONLY for authentication to protect our platform and community. We discuss this further in our terms of services and privacy policy (links in the footnote).
Corporate programs and Enterprise clients DO NOT NEED to go through LinkedIn since we have other ways to authenticate the users.
You can easily do so here. Just enter the email address on file and look for a link in your mailbox to the payment portal powered by Stripe. As a reminder, we don’t have access to your credit card and won’t be able to do this on our end, but our customer payment portal powered by Stripe allows you to do that.
You can easily cancel your subscription at any time. Login to your dashboard. On the upper right corner, to the right of your name, under the little arrow choose “account”, then “billing” on the left menu, then cancel the subscription.
Contact our Customer Support Team using this SUPPORT Form link.

